Different production houses and studios use different sites, you can’t get the movies on every digital platform, and things in general are less smooth than they should be. Unfortunately, the system isn’t as well-integrated as some of its digital-only competitors. Hollywood’s answer to this is UltraViolet, a piss-poor scifi action movie web-based system that lets Blu-ray and DVD buyers collect digital copies of their physical movies. While Blu-rays are still a perfectly legitimate means of getting HD video, and ideal if you don’t have a high quality Internet connection, the convenience of web-based services like iTunes, the Google Play Store, and Amazon Instant Video is beginning to supersede them. You're screwed now.Physical media is having a rough time of it in the digital age. Hopefully whoever stole it won't release some of the info which makes Vudu go, "Well, what we said earlier about them not having access to was wrong. The fact that they got all the accounts should make people uneasy with the rest of the information on the hard drive, not limited to user account. Of course if it was poor security, they wouldn't want to admit anything that could be used against them in a class action suit. Other places mention the type of encryption they use, to give the customers some faith. If Vudu did some sort of custom encryption job, I'd have zero faith in it. I mean, you'd think that a company as large as Sony would understand security but we all saw how that turned out. I also wouldn't assume they couldn't get the data out. If they were encrypted as hashes, unless they were really simple passwords they'd be near impossible to crack.Assuming things were secured properly, including no info on the hard drive that would help to decrypt it, it should be safe. Burglar has with the rest of the info stored elsewhere. While they say the full credit card numbers weren't stored on the drives, they don't mention that it may be possible to link what Mr. Makes me think they may have a little more info on decrypting any data. This would have to be someone that works there, previously worked there, or knows someone that works/worked there. We want you to know that we take this matter very seriously, and we apologize for any inconvenience this may have caused you.Īn actual physical break-in to steal hard drives. We have reported this incident to law enforcement and are cooperating fully with their investigation. We have FAQs on our web site (/passwordreset) to answer questions on the incident and to more fully describe how to use the AllClear ID service. Please use caution if you receive any emails or phone calls from anyone asking for personal information or directing you to a web site where you are asked to provide personal information.Īs an added precaution, we are arranging to have AllClear ID protect your identity for one year at no cost to you. Also, if you use your expired VUDU password on any other sites, we strongly recommend that you change it on those sites as well.Īs always, remember that VUDU will never ask you for personal or account information in an e-mail. Enter your current username and current password when prompted, then follow the instructions to reset your password securely. To create a new password, go to Click the "Sign In" button at the top of the page. If you had a password set on the VUDU site, we have taken the precaution of expiring and resetting that password. So we think it's best to be proactive and ask that you be proactive as well. We believe it would be difficult to break the password encryption, but we can't rule out that possibility given the circumstances of this theft. While the stolen hard drives included VUDU account passwords, those passwords were encrypted. Additionally, please note if you have never set a password on the VUDU site and have only logged in through another site, your password was not on the hard drives. It's important to note that the drives did NOT contain full credit card numbers, as we do not store that information. Our investigation thus far indicates that these hard drives contained customer information, including names, email addresses, postal addresses, phone numbers, account activity, dates of birth and the last four digits of some credit card numbers. We want to let you know that there was a break-in at the VUDU offices on March 24, 2013, and a number of items were stolen, including hard drives.
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